UPDATE 05/02/2024 -
WE ARE FULLY OPERATIONAL AND RESUME 2-3 DAYS DISPATCH TIME IN OUR VALENTINE'S PERIOD.
Our team is navigating through a backlog due to a surge in demand from our pre valentines day and sale events.
We are so pleased to see the surge in orders and can't wait for you all to play our best selling games. We understand that waiting can be as frustrating as watching paint dry – and trust us, we're not enjoying the delay either! But rest assured, we're actively working to expedite the processing of delayed orders to minimise the wait and get your package to you as quickly as possible.
- Due to these delays, we currently have a 5-business day response time as we diligently work through a backlog of emails.
- Our social media team is experiencing extended response time. Please note, this team does not have access to order specific information.
- We despatch orders from various fulfillment centers within the UK based on the items, aiming for the quickest delivery. Please note that delays vary, and despatch times differ.
- Please Note some of our orders are delayed over 7 days from order date.
- All order dispatch emails will be received once your order has been sent and we guarantee all current orders made will be delivered for valentines day.
** Last updated 31/02/2024 **